📍 Hangzhou, Zhejiang, China 📞 +86 571 8888 8888 ✉️ info@issen-dumbwaiter.com
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About ISSEN

Precision. Reliability. Innovation. For over 18 years, ISSEN has been the trusted dumbwaiter partner for businesses worldwide.

Engineering Excellence Since 2006

Founded in 2006, ISSEN is a specialized dumbwaiter manufacturer headquartered in China, serving clients across 40+ countries. Our products are widely used in commercial kitchens, hotels, hospitals, laboratories, warehouses, and retail environments.

Every ISSEN dumbwaiter is engineered to deliver smooth, quiet, and dependable performance. We invest heavily in R&D to stay ahead of industry standards and bring innovative solutions to market.

Our manufacturing facility spans 12,000 square meters, equipped with advanced CNC machining centers, automated assembly lines, and rigorous quality control stations.

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ISSEN Factory

Factory Strength

Our state-of-the-art manufacturing facility enables us to produce over 500 dumbwaiter units per month with industry-leading quality standards.

12,000
㎡ Facility
120+
Skilled Workers
500+
Units / Month
15+
R&D Patents
Quality Control

Advanced Quality Control

Every ISSEN dumbwaiter undergoes rigorous testing before leaving our facility. Our 72-hour continuous load testing ensures each unit performs flawlessly under real-world conditions.

We use only premium components sourced from certified suppliers, and our ISO 9001:2015 quality management system guarantees consistency across every production run.

  • 72-hour continuous load testing per unit
  • ISO 9001:2015 certified facility
  • Full traceability from components to finished product
Custom Engineering

Custom Engineering

Our in-house engineering team specializes in designing dumbwaiter solutions for challenging spatial constraints and unique application requirements.

From atypical shaft dimensions to specialized load capacities and finishes, we engineer every system to exact specifications.

  • Custom shaft dimensions and configurations
  • Specialized finishes: stainless steel, brushed aluminum
  • Integration with building management systems

Our History

From a small workshop to a global operation — see how ISSEN has grown over the decades.

1999
1999
ISSEN founded as a small dumbwaiter workshop in Hangzhou, China.
2006
2006
Company formally established; first export order to Southeast Asia.
2012
2012
12,000㎡ new factory built; ISO 9001 certification achieved.
2018
2018
CE and UL certifications acquired; expansion into European and North American markets.
2025
2025
40+ countries served; 2,500+ units installed globally; new Dubai office opened.

Our Core Values

🎯

Quality First

We use premium components and conduct exhaustive testing to ensure each dumbwaiter exceeds expected lifespan and performance benchmarks.

🤝

Client Partnership

From initial consultation through installation and after-sales support, our team is dedicated to your success at every stage.

💡

Continuous Innovation

Our R&D team holds 15+ patents in dumbwaiter technology, continuously pushing the boundaries of what compact vertical transport can achieve.

Certifications & Standards

All ISSEN dumbwaiters are certified to meet the most stringent international safety standards.

CE
European Safety
UL
North America
ASME A17.1
Safety Standard
ISO 9001
Quality Management

Let's Work Together

Whether you're a distributor, contractor, or end user, we'd love to hear from you.

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